Court Rental Agreement Terms

Cancellation Policy

Cancellation by Renter

  • The Renter must provide at least 24 hours’ notice to cancel or reschedule a rental.

  • Cancellations made more than 24 hours in advance will receive a full refund of the rental fee (minus any non-refundable deposit, if applicable).

  • Cancellations made within 24 hours of the scheduled rental will result in forfeiture of the full rental fee, as this prevents Heyen Hoops from filling the time slot with another booking.

  • “No-shows” will be treated as same-day cancellations.

Cancellation by Heyen Hoops

  • Heyen Hoops reserves the right to cancel this Agreement in the event of emergencies, inclement weather, maintenance issues, or other unforeseen circumstances.

  • When possible, at least 24 hours’ notice will be provided to the Renter.

  • If Heyen Hoops cancels a rental, the Renter will receive a full or prorated refund based on any unused rental time, or may choose to reschedule for another available date.

Renter Responsibilities

General Responsibilities

  • The Renter agrees to use the facility solely for its intended and approved purpose (e.g., basketball practice, private training, youth camps, or events).

  • All activities must comply with Heyen Hoops’ safety, facility, and conduct policies.

  • The Renter must begin and end their use of the facility within the scheduled time. Setup and cleanup must be included within the reserved timeframe.

  • Overtime use may result in additional hourly charges.

Facility Maintenance

  • The facility must be returned in the same clean and organized condition as it was found.

  • Renters are expected to:

    • Reposition any moved cones, chairs, or rack basketballs.

    • Properly dispose of all trash in designated containers.

    • Remove all personal items, gear, and decorations.

    • Report any spills, damages, or maintenance concerns immediately to Heyen Hoops staff.

  • Failure to leave the facility in satisfactory condition may result in a cleaning or repair fee.

Supervision

  • The Renter must provide adequate supervision for all participants and spectators.

  • All minors must be accompanied by a responsible adult at all times.

  • The Renter assumes responsibility for the conduct, safety, and well-being of everyone in their group during the rental period.

Insurance and Liability

Insurance

  • The Renter is responsible for obtaining any necessary liability or event insurance coverage for their activities.

  • Proof of insurance may be required upon request, particularly for team rentals, tournaments, or special events.

Liability Waiver

  • Heyen Hoops Academy assumes no responsibility for injuries, property damage, or losses incurred during the rental.

  • The Renter agrees to indemnify and hold harmless Heyen Hoops Academy, its owners, employees, and representatives from any claims, damages, or liabilities that may arise out of the Renter’s use of the facility.

Equipment and Facility Use

Equipment Use

  • The Renter may use approved Heyen Hoops equipment (basketballs, shooting machines, TVs, or other gear) only if permission is granted at booking.

  • All equipment must be returned to its designated area and in the same condition it was received.

  • Any misuse of equipment or damage due to negligence may result in replacement costs.

Damage and Maintenance

  • Renters are financially responsible for any damage to the facility, courts, rims, nets, floors, or walls caused during their rental.

  • All pre-existing damage or issues must be reported to Heyen Hoops staff before the rental begins to avoid liability.

Conduct and Safety Regulations

Behavioral Expectations

  • All participants and guests must conduct themselves with respectful, sportsmanlike behavior.

  • The Renter must enforce a no smoking, no alcohol, and no illegal substances policy within the premises.

  • Alcohol may only be present if explicitly approved in writing by Heyen Hoops ownership for private events.

  • Profanity, fighting, or disruptive behavior may result in immediate termination of the rental without refund.

Prohibited Activities

  • Activities likely to cause harm or damage to the facility or individuals are strictly prohibited.

  • Unauthorized modifications—such as hanging decorations, taping items to walls, or altering facility setup—are not permitted without prior approval.

Emergency Procedures

  • In the event of an emergency, the Renter must ensure participant safety, contact emergency services (911), and notify Heyen Hoops staff immediately.

  • A first-aid kit and AED are available on-site for emergencies.

Termination of Agreement

Heyen Hoops reserves the right to terminate this Agreement immediately if the Renter:

  • Violates any terms or policies listed in this Agreement.

  • Engages in activities that pose a safety risk or cause damage to the facility.

  • Fails to provide payment or proof of insurance (if required).

In such cases, no refund will be issued, and the Renter may be held liable for damages, cleaning costs, or loss of future booking privileges.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Illinois.

Any disputes arising under this Agreement will be resolved in courts located within Illinois.